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Boilers

Should I repair or replace my boiler?

DDavid · Founder, Datum
3 min read · Reviewed for accuracy before publishing

The rule of thumb: under about 10 years old with a single, non-major fault — repair. Over 12–15 years, or facing a big-ticket part (heat exchanger, PCB, fan) on top of rising bills and repeat call-outs — replacement usually wins on total cost within a couple of years. The two questions that settle most cases: is the failed part a major one, and are parts still available for your model? A discontinued boiler needing a heat exchanger is a replace; a five-year-old boiler needing a diverter valve is a repair. We quote both, every time, and let you choose with the real numbers.

When repair is the right call

A relatively young boiler (say, under 10) with a well-defined, cheaper fault — a valve, a sensor, a pump — is worth repairing. It's sound, parts are available, and a new boiler wouldn't pay for itself. Replacing it would be selling you something you don't need, which we won't do.

When replacement wins

Age past 12–15 years, a major component failure, discontinued parts, falling efficiency and repeat breakdowns for different faults — any two of those together and the maths tips. A new A-rated boiler with a long warranty often pays back a meaningful slice of the install cost each year in gas savings, before you count the avoided emergency call-outs.

The honest number we give you

We diagnose the actual fault, then quote the repair and a like-for-like replacement side by side — including the efficiency difference and the warranty you'd gain. No pressure, no scare tactics; the decision is yours, made on real figures rather than a doorstep sales pitch.

Get the repair-vs-replace numbers

D
David · Founder, Datum

David founded Datum after years on the tools across heating and plumbing. He writes the boiler and cost guides from what actually happens on real installs.

Related questions

Is it worth repairing a 12-year-old boiler?

Depends on the part. A cheap component on an otherwise sound unit, maybe. A major part like a heat exchanger — that money usually goes further into a new boiler with a 10-year warranty. We show you both numbers so it's your call.

Do new boilers really save enough to justify the cost?

An old, inefficient boiler can run well below a modern A-rated one. On a typical family gas bill the upgrade recovers a real slice of its cost annually — genuine, but we'll give you an honest estimate for your home, not a sales figure.

What if parts for my boiler are discontinued?

That's often the deciding factor. If the part you need is no longer made, a repair can be impossible or hugely marked-up, and replacement becomes the sensible route. We tell you straight if your model's there.

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