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Why is my air conditioning not cooling (or blowing warm air)?

TDThe Datum team · Heating, cooling & plumbing engineers
3 min read · Reviewed for accuracy before publishing

Nine times out of ten it's one of a few things, and the first ones you can check yourself. Confirm the unit is in cool mode (not heat or fan-only) with the set-point actually below room temperature, then check the filters — a clogged filter alone can stop a unit cooling. If it's still blowing warm after that, it's most often lost refrigerant through a slow leak, or a failing compressor or fan — none of which are a DIY or a top-up-bottle job. Refrigerant work is legally restricted to F-Gas certified engineers, so that's where it goes next.

The checks you can do safely

Set-point below the room temperature, cool mode selected, and — the big one — clean filters. Filters clog with dust and quietly choke airflow until the unit can't cool; sliding them out and cleaning them is a homeowner job and fixes a surprising number of 'not cooling' calls. Also check the outdoor unit isn't blocked by leaves or a bin.

When it needs an engineer

Still warm with clean filters and the right mode? That usually means the refrigerant charge has dropped through a slow leak, or the compressor or fan is failing. Refrigerant is a controlled substance — by law only an F-Gas certified engineer can trace the leak, fix it and recharge. Anyone offering a quick 'gas top-up' without finding the leak is doing it wrong (and illegally).

Why we trace, not just top up

Refrigerant doesn't get 'used up' — if it's low, it's leaked, and simply refilling means it leaks straight back out (and it's an environmental offence to knowingly do that). We find and fix the leak first, then recharge to spec, so it stays fixed rather than becoming an annual bill.

Book an AC diagnosis

TD
The Datum team · Heating, cooling & plumbing engineers

Datum's engineers install and service boilers, air conditioning, heat pumps and plumbing across South Hertfordshire and North London. Guides are written from real jobs, not brochures.

Related questions

Can I recharge my air conditioning myself?

No — refrigerant handling is legally restricted to F-Gas certified engineers, and the DIY 'top-up' kits sold online are both ineffective and an offence to use on a fixed system. The honest fix is to trace the leak and recharge properly.

Why does my AC cool then blow warm again?

Often a refrigerant leak (it cools while there's charge, then can't) or an iced-up coil from restricted airflow — usually a dirty filter. Clean the filters first; if it returns, book a leak trace.

How much does it cost to fix AC that won't cool?

Depends entirely on the cause — filters are free, a leak-trace-and-recharge is mid-range, a compressor is the serious end. We diagnose and fix-price it before any work; no blind top-ups.

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